Black Friday deals a farce, feedback lacking, take business else ware

I bought a charging cradle form my Smar****ch on the 23rd November. After absolutely no feedback, i contacted the helpdesk via the messaging option late December 2018, I recieved feedback that the query was relayed to their warehouse. Again radio silence and i contacted them again on the 3rd Jan, and and again on the 6th Jan. I received a reply on the 7th but it was for the incorrect order...When i received the feedback on the correct item i was told that there was no stock. I found that strange because on the site i saw that there were 5 available? I queried this and was told that Zasstra did not have stock but a third party (SDP) had the stock. To tell me that there is no stock but there is on the site in unacceptable. When i purchased the item it was from Zasstra, i did not have an option to choose my supplier. All this was was a black Friday farce, I waited for over a month to be told that 1 there was no stock, 2 items that are on the site are fulfilled by different companies and 3 i had to contact Zasstra for feedback EVERY SINGLE TIME. Thanks for nothing, your service is shocking and your approach to business in lacking. I cannot believe that you are unable to fulfill the item that i purchased off your site stating that there is no stock when i can go today and i can see that there are 5 in stock at this point in time (search for Charging Cradle Dock Charger with USB Cable for LG G Watch R W110).