Bad Customer service Zasttra

<p>I ordered an item online, with an impression that it will take mostly 10-15 days worst case scenario. Purchase made on the 19 April 2017, and still on 05 May 2017 I had to call to find out from them when the product will be delivered. A consultant told me that it could be on the 17 May 2017. I was never told if item was out of stock or anything, except that myorder is being processed 2 days after purchase.</p> <p>You try to track an orderand reply you get is "Order not found"</p> <p>Where is at least a sense of communication in there?</p>