Bad Communication = Bad Service/Experience
<p> </p> <p>I bought a bracelet on 12 Sep 2016. Received an order number but got no tracking number meaning I could not track the item and no ETA. I tried calling the number provided on their website but got no response. Not being able to get hold of someone who is selling you something builds a lot of anxiety. Please assist with order #22160</p> <p> I would like to know when to expect deliver. Also improve on your customer service </p>
Hello Nombuso,
Your order was only placed yesterday afternoon therefore you would not receive a tracking number until your item has been dispatched today.
Kindly note our phone lines are busy however you can also email us for a fast response as you have received. Please check your inbox/spam folders.
Regards
Hello Nombuso,
Your order was only placed yesterday afternoon therefore you would not receive a tracking number until your item has been dispatched today.
Kindly note our phone lines are busy however you can also email us for a fast response as you have received. Please check your inbox/spam folders.
Regards