Absolutely appalling... Pure theft and *****

Item ordered in the begining of Novemver 2019 and I still have not received it.

recently complained and was emailed by "Pam" who pretty much told me that the delay was due to the festive season.

Interestingly enough, I received a notification from their portal telling me the status had changed and once I logged into 17 Track, I found that my parcel was sent to Cape Verde.

So i also checked on the SAPO tracking page and it seems my tracking number has actually been used on a parcel that has been sent to Cape Verde from China... effectively duplicating the exact same tracking number for my parcel and this other one I am not aware of that is headed for Cape Verde.

All I want is my money back, and I will be instituting an investigation with SAPS and the FSB so these mickey mouse operations can be shut down.