I'm very disappointed in ZARbet , I am a new member and I did my first withdrawal, but now I have to wait 1-6 hours , or 24hrs, for my instant withdrawal, I mean it's first withdrawal, I am excited, yet my bank account say 0

I was ****** of my money from Zarbet , they stole my money , i withdraw R370 , and i only get 250 , they take 120 , and the 10 I left in my account, I did my wager , I paid my bonus money back , I only had 130 left i went tp go play on and i won , and I withdrew, by my wager it said maximum withdrawal R500, so what *****'s is working by zarbet, , live support agents were Zethu, Nokhubonga, and philasante