1 reviews | Active since Jul 2026
Good Morning I hope this email finds you well
Good Morning I hope this email finds you well. May you kindly assist me with getting my money from Zarbet, I used their platform yesterday and won. At first I was prohibited from doing a withdrawal and I understood that because I got 2 bonuses from them I had an obligation to fulfill, which I did by playing the R12000 and R240 bonus which I played out to two 100 percents thus allowing me to then withdraw the allowed amount that appeared in my account. I then withdrew the R4034,40 and took screenshots. I wokeup to only R2000 being deposited which is daylight *******, I then initiated a chat with them to be told that they gave half because of bonus discrepancies. Which doesn't make sense because their platform setup doesnt allow one to withdraw until the bonus is played out. Ive attached screenshots which I took when I won and was doing the withdrawal and of chat. Withdrawal Transaction ID: 471733
Good day Onele,
We understand why you’re concerned about the difference between the withdrawal you requested and the amount you received, particularly as you believed you had fulfilled the bonus requirements before initiating the withdrawal.
We’d like to look into this further to understand why the amount paid out differs from the amount requested. Please send an email to our Customer Support Team (***) and reference withdrawal transaction ID 471733 with your registered email address with us, so that the relevant details can be reviewed and we will get in contact with you with feedback.
We appreciate you bringing this to our attention and hope we can help provide clarity on what happened.
Kind regards,
The ZARbet Team
Good day Onele,
We understand why you’re concerned about the difference between the withdrawal you requested and the amount you received, particularly as you believed you had fulfilled the bonus requirements before initiating the withdrawal.
We’d like to look into this further to understand why the amount paid out differs from the amount requested. Please send an email to our Customer Support Team (***) and reference withdrawal transaction ID 471733 with your registered email address with us, so that the relevant details can be reviewed and we will get in contact with you with feedback.
We appreciate you bringing this to our attention and hope we can help provide clarity on what happened.
Kind regards,
The ZARbet Team