1 reviews | Active since May 2017
******* practice
<p>I am a tenant with Zahavi Estate, residing in Diamond Place, I failed to pay a full amount of rent yet paying in advance,</p> <p>I wrote a letter to request an extention on the 05.05.2017, and they responded saying that they will not allow an extention and actions will be taken against me if the balance was not paid on the 08.05.2017.</p> <p>I read the lease (Which give 20 business day notice) and requested that they explain all actions to be taken and the dates that those actions will be taken. I received no response, even after a call. They are using 1 number ********** which is picked up by the receptionist, she tells me to speak to the building manager, of which I did, building manager says theres nothing he can do as he is recieving instructions from the office. I call the office again to speak to whomevet is responsible for instructions and I was advised that it is Joyce, and they are not allowed to put the calls through to her.</p> <p>On the 11.05.2017 on my way from work, I got to my apartment with no electricity as it was switch off from the Electric Distribution Box. No notices, no letters, no communications to advise of the steps that will be taking against me.</p> <p> </p> <p>The next day I called to get the explaination and I was told that those are the actions that are taken for not paying on time or not paying full amount and the next step was to block access to the premises. Now I still have to pay the reamaining balance for such poor service.</p> <p>I consulted my attorneys and they advised that this is *******, and that there are proper channels to be followed by Zahavi and that they will also follow up.</p> <p> </p> <p>I am not happy with how Zahavi staff treat us as Tenant and this is by far the worst experiance. </p>
Dear Tenant
Thank you for your review and for bringing your issue to our attention.
In order for us to properly deal with the issue please could you advise which unit number you stay in or provide your tenant code.
Regards
Zahavi Estates Customer Service
Dear Tenant
Thank you for your review and for bringing your issue to our attention.
In order for us to properly deal with the issue please could you advise which unit number you stay in or provide your tenant code.
Regards
Zahavi Estates Customer Service
