Deposit refund
<p>Hi, I moved out end of July 2016 from Markwell House,Unit 611,I handed in my notice letter on time and I received the letter to confirm the amount owed to me last week already.I was promised that I would receive my deposit 60 days after vacating and im still waiting!I have been calling each and everyday and I am told it will be done but nothing!They owe me an amount of R8300 and now its as if I must beg to get money back. I really dont want to get officials involved in this as Zahavi is contradicting the contract they had signed to state that I will receive my deposit in 60 days.</p>
Dear Tenant
Thank you for bringing this issue to our attention.
We are aware that our deposit refund process took extremely long and have been taking steps to remedy this. While this does not remedy the inconvenience that was caused we can now only apologise for the poor service that you received.
Should you wish for us to investigate the matter further, please provide us with number of the flat you stayed or, if you still remember it, your tenant code
Regards
Zahavi Estates Customer Service
Dear Tenant
Thank you for bringing this issue to our attention.
We are aware that our deposit refund process took extremely long and have been taking steps to remedy this. While this does not remedy the inconvenience that was caused we can now only apologise for the poor service that you received.
Should you wish for us to investigate the matter further, please provide us with number of the flat you stayed or, if you still remember it, your tenant code
Regards
Zahavi Estates Customer Service