1 reviews | Active since Sept 2014

08 Aug 2016, 08:04

Deposit refund

<p>hi my name is Ashton i moved in to one of Zahavis properties and paid a deposit of R7000 and moved out end of April and they guaranteed they would pay my deposit after 60 days but now its more than 60days and evertime i call them they tell me stories up to now i have not received my depoist.please pay me back my deposit</p>

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Replies (1)
Zahavi Estates
Zahavi Estates's reply14 Aug 2017, 16:59
Official

Dear Tenant

Thank you for bringing this issue to our attention.

We are aware that our deposit refund process took extremely long and have been taking steps to remedy this. While this does not remedy the inconvenience that was caused we can now only apologise for the poor service that you received.


Should you wish for us to investigate the matter further, please provide us with number of the flat you stayed or, if you still remember it, your tenant code

Regards

Zahavi Estates Customer Service

Best regards,