1 reviews | Active since May 2016
Deposit not given back!
<p>I have since been waiting for my deposit from Zahavi.</p> <p> </p> <p>I moved end of November, they first said that i will get it on the 25th of January 2017, then they mentioned that i will get it the following week.</p> <p> </p> <p>It is now the 3rd of February 2017, and nothing.</p> <p>I have to always send e-mails to know what is hapenning, they barely reply.</p> <p> </p> <p>I am forced to take legal action, which is so uneccessary.</p>
Dear Tenant
Thank you for bringing this issue to our attention.
We are aware that our deposit refund process took extremely long and have been taking steps to remedy this. While this does not remedy the inconvenience that was caused we can now only apologise for the poor service that you received.
Should you wish for us to investigate the matter further, please provide us with number of the flat you stayed or, if you still remember it, your tenant code
Regards
Zahavi Estates Customer Service
Best regards,
Dear Tenant
Thank you for bringing this issue to our attention.
We are aware that our deposit refund process took extremely long and have been taking steps to remedy this. While this does not remedy the inconvenience that was caused we can now only apologise for the poor service that you received.
Should you wish for us to investigate the matter further, please provide us with number of the flat you stayed or, if you still remember it, your tenant code
Regards
Zahavi Estates Customer Service
Best regards,