MN
Monica N

1 reviews | Active since Mar 2018

09 Mar 2018, 10:32

Denied access to the building

I lost my job nd start owing my rent money couldnt afford to pay it in full . Got a job in November last year,monthend of February i manage to clear all my outstanding and paid my half of March rent to my suprise yestaday when i came back from work i was denied access to the building by the security saying its the order they got from the building manager. There was no notice, no letter or court order for eviction i had to sleep outside with my 11 months old baby on a rainy weather.my baby is sick now I feel my rights were violated as a woman even eletricity was cut off but when the bill comes its still the same as if i was using it

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Replies (1)
Zahavi Estates
Zahavi Estates's reply09 Mar 2018, 10:47
Official

Dear Tenant

Without knowing which building or flat you are staying in it is difficult to determine the exact particulars of your case. However, we can advise on what our company policies are.

You have not been evicted from your flat or denied access. There is an alternative process that you must follow to get access to your flat, but this can still be done - please speak to your building manager for more information.

With respect to electricity, you can still get electricity but you need to also speak to your building manager about how to go about this.

You should have received a demand letter between the 1st and the 7th advising of your arrears and that action would be taken