KS
Keaoleboga S

1 reviews | Active since Nov 2016

11 Nov 2016, 10:39

****** FULL OF LIES

<p>THIS IS THE SECOND WEEK OF NOVEMEBER AND MY DEPOSIT IS NOT YET PAID. I WAS PROMISED IN WRITING THAT I WOULD HAVE IT BY THE END OF OCTOBER BUT TILL TO THIS DAY NOTHING. DO YOU REALISE HOW MUCH INTEREST I WOULD HAVE GAINED ON THIS MONEY.</p>

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Replies (1)
Zahavi Estates
Zahavi Estates's reply14 Aug 2017, 16:43
Official

Dear Tenant

Thank you for bringing this issue to our attention.

We are aware that our deposit refund process took extremely long and have been taking steps to remedy this. While this does not remedy the inconvenience that was caused we can now only apologise for the poor service that you received.


Should you wish for us to investigate the matter further, please provide us with number of the flat you stayed or, if you still remember it, your tenant code

Regards

Zahavi Estates Customer Service