L
Lawrence
1 reviews | Active since Jan 2025
25 Nov 2024, 09:42
Z
Hi, im Lawrence.. My ID number ***. Im so ashamed, i dont know if Z-fin is a **** or what. They've been debiting my account but not updating me with anything. They say whatsapp is their easiest way to communicate but i have lots of texts that ive sent but not responded. What a poor service. Im gonna stop your debit and give the business to other group. This is nonsense
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Z-FIN's replyOfficial
25 Nov 2024, 14:33Dear Lawrence,
Thank you for your patience. We can confirm that one of our team members has reached out to you and you have been update . We sincerely apologize again for any inconvenience caused by the lack of communication.
Your feedback is important to us, and we are committed to providing you with the best possible service going forward. If you have any further concerns or need additional assistance, please don’t hesitate to reach out. We’re here to help.
Thank you for giving us the opportunity to resolve this matter.
Regards,
Z-fin Customer Support
Thank you for your patience. We can confirm that one of our team members has reached out to you and you have been update . We sincerely apologize again for any inconvenience caused by the lack of communication.
Your feedback is important to us, and we are committed to providing you with the best possible service going forward. If you have any further concerns or need additional assistance, please don’t hesitate to reach out. We’re here to help.
Thank you for giving us the opportunity to resolve this matter.
Regards,
Z-fin Customer Support
Z-FIN's reply25 Nov 2024, 14:33
Official
Dear Lawrence,
Thank you for your patience. We can confirm that one of our team members has reached out to you and you have been update . We sincerely apologize again for any inconvenience caused by the lack of communication.
Your feedback is important to us, and we are committed to providing you with the best possible service going forward. If you have any further concerns or need additional assistance, please don’t hesitate to reach out. We’re here to help.
Thank you for giving us the opportunity to resolve this matter.
Regards,
Z-fin Customer Support
Thank you for your patience. We can confirm that one of our team members has reached out to you and you have been update . We sincerely apologize again for any inconvenience caused by the lack of communication.
Your feedback is important to us, and we are committed to providing you with the best possible service going forward. If you have any further concerns or need additional assistance, please don’t hesitate to reach out. We’re here to help.
Thank you for giving us the opportunity to resolve this matter.
Regards,
Z-fin Customer Support