LM
Lebohang M
1 reviews | Active since Jun 2024
10 Jun 2024, 14:24
😡Unhappy Client
As client, I'm not happy with turnaround time of replying messages and updates to clients about the progress,Stutas of their application regarding Debt Review Removal updates sent various Credit Bureaus.
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Z-FIN's replyOfficial
10 Jun 2024, 14:59Hello Lebohang,
Thank you for reaching out to us. We truly appreciate your patience and understanding as we diligently work to address and improve our communication channels to better serve you.Regarding your recent query, please note that due to a higher volume of inquiries, our standard response time for WhatsApp messages is currently 24 hours. However, I'm pleased to inform you that your query has already been resolved via telephone.Once again, thank you for your understanding and cooperation. We are committed to ensuring a smoother and more efficient experience for all our clients. If you have any further questions or concerns, please feel free to reach out. You can also contact us directly via the email address provided during our telephone conversation.
Z-FIN's reply10 Jun 2024, 14:59
Official
Hello Lebohang,
Thank you for reaching out to us. We truly appreciate your patience and understanding as we diligently work to address and improve our communication channels to better serve you.Regarding your recent query, please note that due to a higher volume of inquiries, our standard response time for WhatsApp messages is currently 24 hours. However, I'm pleased to inform you that your query has already been resolved via telephone.Once again, thank you for your understanding and cooperation. We are committed to ensuring a smoother and more efficient experience for all our clients. If you have any further questions or concerns, please feel free to reach out. You can also contact us directly via the email address provided during our telephone conversation.