RP
Rethabile P
1 reviews | Active since Mar 2021
10 Mar 2026, 19:31
Terrible service
My brother Senzo Roloti paid them to prescibe his debts,now they can't assist him to remove him from debt review he always has to struggle to speak to them but he never gave them problems when he had to pay,such an ************* company
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Z-FIN's replyOfficial
11 Mar 2026, 14:03We sincerely apologise for any frustration experienced, as this is not the level of service we aim to provide.
We confirm that we have been in contact with Mr Senzo regarding this matter. As explained, in accordance with NCR guidelines, the credit bureaus require a paid-up letter/account number verification for the MBD account before the removal from debt review can be processed. Once this document is received, the process can proceed accordingly.
We confirm that we have been in contact with Mr Senzo regarding this matter. As explained, in accordance with NCR guidelines, the credit bureaus require a paid-up letter/account number verification for the MBD account before the removal from debt review can be processed. Once this document is received, the process can proceed accordingly.
Z-FIN's reply11 Mar 2026, 14:03
Official
We sincerely apologise for any frustration experienced, as this is not the level of service we aim to provide.
We confirm that we have been in contact with Mr Senzo regarding this matter. As explained, in accordance with NCR guidelines, the credit bureaus require a paid-up letter/account number verification for the MBD account before the removal from debt review can be processed. Once this document is received, the process can proceed accordingly.
We confirm that we have been in contact with Mr Senzo regarding this matter. As explained, in accordance with NCR guidelines, the credit bureaus require a paid-up letter/account number verification for the MBD account before the removal from debt review can be processed. Once this document is received, the process can proceed accordingly.