STOP MISLEADING CLIENTS TO REACH TARGET!!!!

I called z-fin late September to find out how it works and the duration of the process, I was told should I pay the full amount it'll take 21-30 days. I paid the amount that was required in full and prior to making payment i had submitted all the relevant document that was required from me. Beginning of December I called to enquire. On the 4th of December Clara sent a document (XDS REVIEW CLEARED). On the 7th December I sent her a message saying i went to Capitec &B Letsatsi it still shows I am under DEBT REVIEW.I called on the 6th February spoke to 3 different consultants who were just speculating,30 minutes late I spoke to a gentlemen by the name of Chris, who apologized for the wrong information that was previously provided to me. Chris stated that the delay was also caused by the fact the company was closed for December holidays, so they sent all the credit bureaus documentation to clear me on the 25th January 2024,which will take 30 working days which simply means on the 8th March I'll be cleared everywhere ,mid-March I called yo confirm that I am finally cleared, he confirmed it than called Capitec the consultant said she doesn't see any DEBT REVIEW, I told Chris I am physically going there to confirm if it's still not5 clear I am going to inform him and if it's clear I'll buy him a cold drink. I sent him a screenshot from Capitec system, saying I am still under DEBT REVIEW and the debt administrator should call Experian. He than changed the story saying I should 3 more months ,and I told him it simply means I have to wait 9 Months in total and the company is simply misleading clients when we enquire and as soon as payment is received stories changes, I can't wait 3 more months ,I need my money back so that I can approach a company that will assist me quickly or I am giving z-fin till the 10th April 2024 to get this sorted, THIS IS MESSING UP WITH MY JOB.