STAY AWAY!

Item: Z-FIN
Rating: 1
Author: Sean E

I have never ever felt this disgusted ever, yesterday this lady clara phoned me to ask if i wanted to be removed from debt review, then i said yes, she followed up to me being asked for my banking details, so now this morning i asked for her to give me a call back, do you think that happened? She was very quick to call me and stuff for when i wanted to give her a sale but do you think i get customer support? No, i then told her now thank goodness i gave her my old banking details she then rep**** with a snotty reply saying

at the end of the day your name is under debt review and you will be the one that will stay stuck

Who talkes to clients like that????! Big pass on this company trust me, id just get another company thats much more reliable than this place

Helpful (0)

Replies (1)

Z-FIN's replyOfficial

15 Mar 2024, 10:22

Thank you for sharing your feedback, Sean. We're sorry to hear about your frustration. However, we'd like to clarify that our team strives to provide the best service possible to all our clients. We take the accuracy of information seriously, including banking details, to ensure a smooth process. It seems there might have been a misunderstanding, as we have no record of a conversation with Clara regarding your banking details. We always aim to address any concerns promptly and professionally. If you'd like to discuss this matter further or provide additional details, please feel free to reach out to us directly. We appreciate your understanding. Best regards, Z-Fin

Z-FIN's reply15 Mar 2024, 10:22

Official