SM
Sibongile M
1 reviews | Active since Apr 2026
17 Apr 2026, 15:24
Refund
Im so disappointed in you guys. You lack communication now. You deducted the amount we never agreed on. Now no one is informing me about my refund. Im about to give up in You guys.
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Z-FIN's replyOfficial
17 Apr 2026, 17:35Thank you for bringing this matter to our attention. We sincerely apologise for the frustration and inconvenience caused. This is certainly not the level of service we aim to provide.We understand your concern regarding the unexpected deduction and the lack of communication around your refund. Please be assured that we take this matter seriously and are currently looking into it as a priority.
Z-FIN's reply17 Apr 2026, 17:35
Official
Thank you for bringing this matter to our attention. We sincerely apologise for the frustration and inconvenience caused. This is certainly not the level of service we aim to provide.We understand your concern regarding the unexpected deduction and the lack of communication around your refund. Please be assured that we take this matter seriously and are currently looking into it as a priority.