SM
SIYASISANDA M

1 reviews | Active since Feb 2025

10 Feb 2025, 09:17

NOT HAPPY CUSTOMER

I AM VERY DISSAPOINTED AND FRUSTRATED WITH THEM ,I FINISHED PAYING THE AMOUNT REQUESTED TO ME, NOW I CANT REACH THEM ON WHATSSAP NOR REPLY TO EMAILS. THEY TOLD ME THEY STILL WAITING FOR PREVOIUS SUPPLIER TO TRANSFER FILES IT WAS LAST YEAR DECEMBER, AFTER THAT WHEN I ASK FOR THE PROGRESS NO REPLY .ALL I NEED IS A FEEDBACK ON MY APPLICATION. THANK YOU

0
Replies (5)
Z-FIN
Z-FIN's reply10 Feb 2025, 11:12
Official
 Thank you for reaching out to us. We truly understand your frustration and sincerely apologize for any inconvenience this has caused. We are still waiting for the necessary files from the previous debt counselor, which is unfortunately causing a delay. 
We are currently in contact with them and we are actively working on getting this matter resolvedWe have also tried to contact you via telephone and email. Kindly advise on the suitable time to contact you.Thank you for your patience, and we appreciate your understanding..Best regards, 
Z-FIN
Z-FIN's reply10 Feb 2025, 11:37
Official
Thank you, we sent you an email.
Z-FIN
Z-FIN's reply10 Feb 2025, 11:59
Official
Thank you for taking, I will let you know as soon I receive the invoice 
SM
SIYASISANDA M's update10 Feb 2025, 12:31
Reviewer Update
Thank you Angeziwe for your call, now i am happy and less frustrated ,will wait for your feedback . Thank you
Z-FIN
Z-FIN's reply10 Feb 2025, 12:57
Official
Thank you