MkMM
Msizi knowledge Mzotho Mzothomsizi

1 reviews | Active since Mar 2025

04 Mar 2025, 19:31

I would like to express my heartfelt gratitude to Z-fin, especially Ongeziwe, the Customer Service Manager, who took over my file when I was about to cancel

I would like to express my heartfelt gratitude to Z-fin, especially Ongeziwe, the Customer Service Manager, who took over my file when I was about to cancel. Since last year, Ongeziwe has consistently kept her promises and personally ensured I was updated at every step. She is incredibly friendly, understanding, and patient, and her efforts have truly turned my experience around. I am beyond satisfied with the service I received and highly recommend Z-fin to others.

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Replies (1)
Z-FIN
Z-FIN's reply05 Mar 2025, 05:52
Official
Thank you so much for your feedback. We are happy to hear about your positive experience with Ongeziwe. She truly embodies the values we strive for at Z-fin, and we are proud to have her as part of our team. Your feedback means the world to us, and we’re so pleased that we could turn your experience around.
At Z-fin, we are committed to providing exceptional service, and it’s wonderful to know that we succeeded in meeting your expectations. 

Thank you for choosing Z-fin,
Regards,
Z-fin Customer support team