MM
Menzi M
1 reviews | Active since Aug 2025
23 Aug 2025, 18:12
I gave them 4 stars because of feedback turn around time and poor response on their whatsapp platform
I gave them 4 stars because of feedback turn around time and poor response on their whatsapp platform. Overall service is good and they were able to successfully remove debt review flag on my profile
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Z-FIN's replyOfficial
25 Aug 2025, 08:28Thank you for your honest feedback and for trusting Z-Fin to assist you on your journey to financial freedom. We’re delighted to hear that we successfully helped remove the debt review flag from your profile.
We sincerely apologize for any delays you experienced in feedback turnaround and on our WhatsApp platform. Due to high volumes of queries, our response time is currently between 24 to 48 hours, but we are continuously working on improving our turnaround time to serve you better.
Your input is valuable, and we’ll use it to strengthen our service. Should you need any further assistance, please don’t hesitate to reach out — we’re here for you.
Z-FIN's reply25 Aug 2025, 08:28
Official
Thank you for your honest feedback and for trusting Z-Fin to assist you on your journey to financial freedom. We’re delighted to hear that we successfully helped remove the debt review flag from your profile.
We sincerely apologize for any delays you experienced in feedback turnaround and on our WhatsApp platform. Due to high volumes of queries, our response time is currently between 24 to 48 hours, but we are continuously working on improving our turnaround time to serve you better.
Your input is valuable, and we’ll use it to strengthen our service. Should you need any further assistance, please don’t hesitate to reach out — we’re here for you.