ML
Michelle L
1 reviews | Active since Nov 2020
05 Nov 2024, 14:00
Hire people that want to work
Caleen's manner of speaking to me is disgusting!!!! I have never in my life come across such a rude and *********** ''customer service agent''
I suggest her manager sends her for training on how to speak to people ASAP.
And can someone who knows how to speak to people get back to me?
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Z-FIN's replyOfficial
05 Nov 2024, 14:27We sincerely apologize for the negative experience you've had with our team, and I want to assure you that your feedback has been taken very seriously. We deeply regret that you felt disrespected, as this is not the standard of service we strive to provide.
Thank you for bringing this matter to our attention. I want to reassure you that we have already reached out to you and are actively working to resolve the situation. We sincerely apologize for the experience you had with our team, and we are taking the necessary steps to address your concerns.We understand your frustration and are committed to ensuring that this issue is fully resolved. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us.Once again, we truly appreciate your patience, and we’re working hard to make things right.
Kind regards,
Z-fin customer support team
Thank you for bringing this matter to our attention. I want to reassure you that we have already reached out to you and are actively working to resolve the situation. We sincerely apologize for the experience you had with our team, and we are taking the necessary steps to address your concerns.We understand your frustration and are committed to ensuring that this issue is fully resolved. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us.Once again, we truly appreciate your patience, and we’re working hard to make things right.
Kind regards,
Z-fin customer support team
Z-FIN's reply05 Nov 2024, 14:27
Official
We sincerely apologize for the negative experience you've had with our team, and I want to assure you that your feedback has been taken very seriously. We deeply regret that you felt disrespected, as this is not the standard of service we strive to provide.
Thank you for bringing this matter to our attention. I want to reassure you that we have already reached out to you and are actively working to resolve the situation. We sincerely apologize for the experience you had with our team, and we are taking the necessary steps to address your concerns.We understand your frustration and are committed to ensuring that this issue is fully resolved. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us.Once again, we truly appreciate your patience, and we’re working hard to make things right.
Kind regards,
Z-fin customer support team
Thank you for bringing this matter to our attention. I want to reassure you that we have already reached out to you and are actively working to resolve the situation. We sincerely apologize for the experience you had with our team, and we are taking the necessary steps to address your concerns.We understand your frustration and are committed to ensuring that this issue is fully resolved. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us.Once again, we truly appreciate your patience, and we’re working hard to make things right.
Kind regards,
Z-fin customer support team