TM
Tebogo M
1 reviews | Active since Sept 2023
10 Jan 2024, 11:13
Debt review removal service failure
Good day I m still waiting for feedback . Nothing has changed, debt review flag is still on my profile . While I paid to be removed.
If they cannot help me they can simply refund back into the account they have been debiting.
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Z-FIN's replyOfficial
16 Jan 2024, 12:13Thank you for your patience and for bringing this to our attention. We apologize for any delay in addressing your concerns. We're actively working to resolve the debt review flag on your profile and assure you that we take your situation seriously. If there are additional details you can provide, please share them. We also acknowledge your payment concern, and if we can't provide the expected service, we'll process a refund as per our terms. We appreciate your understanding and aim to deliver a swift resolution.
Z-FIN's reply16 Jan 2024, 12:13
Official
Thank you for your patience and for bringing this to our attention. We apologize for any delay in addressing your concerns. We're actively working to resolve the debt review flag on your profile and assure you that we take your situation seriously. If there are additional details you can provide, please share them. We also acknowledge your payment concern, and if we can't provide the expected service, we'll process a refund as per our terms. We appreciate your understanding and aim to deliver a swift resolution.