CZ
Constance Z
1 reviews | Active since Jan 2025
04 Jan 2025, 23:48
Debt review removal
I registered with Z fin to help remove me from debt review, made payment arrangements and money was debited from my account by I no longer get any assistance, no phone calls im not even sure if the process is still going on or not.
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Z-FIN's replyOfficial
06 Jan 2025, 10:21Thank you for reaching out to us, and we sincerely apologize for the lack of communication on our part. We have reviewed the situation and found that SMS notifications were mistakenly sent to the wrong number, which caused the delay in our correspondence.
We are pleased to inform you that your query has now been resolved, and the process is actively ongoing. Should you have any further questions or need additional assistance, please don’t hesitate to reach out. We value your trust and appreciate your patience throughout this process.
Once again, we apologize for any inconvenience caused and are committed to ensuring smooth communication moving forward.
Kind regards,
Z-fin Customer support team
Z-fin Customer support team
Z-FIN's reply06 Jan 2025, 10:21
Official
Thank you for reaching out to us, and we sincerely apologize for the lack of communication on our part. We have reviewed the situation and found that SMS notifications were mistakenly sent to the wrong number, which caused the delay in our correspondence.
We are pleased to inform you that your query has now been resolved, and the process is actively ongoing. Should you have any further questions or need additional assistance, please don’t hesitate to reach out. We value your trust and appreciate your patience throughout this process.
Once again, we apologize for any inconvenience caused and are committed to ensuring smooth communication moving forward.
Kind regards,
Z-fin Customer support team
Z-fin Customer support team