OS
Ophelia S
1 reviews | Active since Mar 2022
16 Sept 2025, 10:00
Becareful of Zfin
Be careful of this company they debited the last payment of on the 28th August when I call them they busy telling me about credit bureaus and 60 days I Want to know have my documents been sent? who sent them? When were they sent the initial lady who I spoke to when I started this process has apparently left then I was dealing with lungisani very helpful and he explained the whole process to me now he has alp vanished to thin space last moht I got a message from them to say that my documnets have been sent turning out to be a ****!!!
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Z-FIN's replyOfficial
17 Sept 2025, 07:30Thank you for sharing your feedback with us. We’re glad to hear that Lungisani was able to clearly explain the process to you and also reached out yesterday morning to address your query. We completely understand your concern and appreciate the opportunity to assist. We sincerely apologize for any confusion you’ve experienced and want to reassure you that we truly value your trust in Z-Fin and remain committed to supporting you every step of the way.
Z-FIN's reply17 Sept 2025, 07:30
Official
Thank you for sharing your feedback with us. We’re glad to hear that Lungisani was able to clearly explain the process to you and also reached out yesterday morning to address your query. We completely understand your concern and appreciate the opportunity to assist. We sincerely apologize for any confusion you’ve experienced and want to reassure you that we truly value your trust in Z-Fin and remain committed to supporting you every step of the way.