Worst Internet Provider

We were connected to South Coast Fibre December 2022. The workmanship on the installation was excellent and friendly, the service with South Coast Fibre was excellent until Yutiliti/Lightstruck Connect (Pty) Ltd took over. This 31st onwards we had downtime for over 30 hours, and as at today there are till residents not totally happy with the restored fibre. The accounts department have no clue what they are doing, and therefore affecting all account holders. As a relatively small community in Pennington communication (wi-fi, internet and e-mail is essential due to most of us being pensioners. We spoke to accounts yesterday am, and as today have not heard a word. We heard they were going to send out global communication to all regarding the accounts that are in a mess, but yet again we have had nothing.