SB
Steve B
1 reviews | Active since Jun 2020
27 May 2020, 15:01
Yupppiechef - avoid at all costs!
Worst after sales service of any online company I've ever used! They don't return calls or respond to emails (other than to acknowledge receipt). I bought a coffee pot from them the first week of this month. It is defective and needs to be replaced - I have been trying to get a response from them for weeks! Whatever you do don't buy through them. They're quick to receive payment, and have a 30 dadreturny return policy for defective purchases - but are conveniently unavailable and don't bother to return calls or reply to emails! Disappointing service is an understatement.
Helpful (0)
Replies (1)0
Replies (1)Yuppiechef's replyOfficial
02 Jun 2020, 14:37 We're so sorry. We care enormously about our reputation for good service, so this is devastating for us. We’ve got all hands on deck, working extra shifts, to get through a backlog of queries. We promise we haven’t forgotten you. If you haven’t already heard from us about your return, you will soon.
Yuppiechef's reply02 Jun 2020, 14:37
Official
We're so sorry. We care enormously about our reputation for good service, so this is devastating for us. We’ve got all hands on deck, working extra shifts, to get through a backlog of queries. We promise we haven’t forgotten you. If you haven’t already heard from us about your return, you will soon.
