Yuppiechef should keep the fridge magnets and rather focus on better service

I bought an expensive (R12,000) mixer from Yuppiechef. Delivery was delayed which I accepted. When I finally got the Ankarsrum mixer (I took delivery in a Yuppiechef store and carried it home - I live nearby) and opened the Yuppiechef packing box, I found that the original box inside had already been opened, and the styrofoam packing had been broken and simply stuffed back in, with the now loose components strewn around the box. That’s not at all what I expect when buying higher-end appliances from a supposedly good retailer. I posted a similar complaint on the Yuppiechef Facebook page, with no response. Will be interested to see how much more quickly this far more public complaint will elicit a reaction. Not that it will make much difference: Amazon was quite a bit cheaper, and I have not to date had anything approaching this level of poor service. In retrospect, I could kick myself for not just going with Amazon.