1 reviews | Active since Aug 2013
Yuppiechef - Mall of Africa: Sells empty boxes and find it funny
I recently went to Yuppiechef @ Mall of Africa for Xmas gift shopping. I bought a number of products. One of the gifts I intended to give to someone ended up being an EMPTY BOX. A freaking empty... box...
I had already left the mall quite late in the evening, and ended up having to drive all the way back to get it replaced. As I get there, the staff found the whole situation quite funny that they sold me an empty box... they then proceed to say that the last one is the one on display (hence the empty box) and I would have to take that. I said no, I'm not here to buy used products and asked for a refund.
The staff continued to find the situation funny that I had to drive back late at night wasting my own petrol for their mistake. I'm disgusted by this experience, I always thought highly of Yuppiechef as a brand. That is now deteriorated.
I will no longer support Yuppiechef thanks to the branch at Mall of Africa, and I would encourage others to do the same.
We are so grateful that you decided to write in. We appreciate every opportunity to do better and we thank you for your feedback!
We're so sorry you received an empty box, and for the inconvenience this has caused. We are currently investigating this experience with the Mall of Africa store and will get in touch with you shortly via email.
We are so grateful that you decided to write in. We appreciate every opportunity to do better and we thank you for your feedback!
We're so sorry you received an empty box, and for the inconvenience this has caused. We are currently investigating this experience with the Mall of Africa store and will get in touch with you shortly via email.
