1 reviews | Active since Jul 2011

25 May 2020, 16:00

Yuppiechef make vague and empty promises and cannot deliver

I ordered some tablets for my coffee machine during lockdown on the 11th of April. Since then it has been a nightmare trying to figure out when my order will get delivered. Yuppiechef cannot tell me when they will deliver and keep blaming their incompetence on the lockdown and the backlog of deliveries and their suppliers not delivering. Two weeks ago I spoke to Thendo Mashamba who also just made vague empty promises but didnt deliver. The implication is that I have waited 7 weeks for tablets for my coffee machine and my machine doesnt work when it isnt cleaned. So I have been without coffee for 7 weeks. Thanks alot Yuppiechef. Please go learn a thing or two from Takealot about how to deliver an item your client orders and pays for online.

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Replies (1)
Yuppiechef
Yuppiechef's reply02 Jun 2020, 14:34
Official
 We're so sorry we've left you without coffee for so long. We care enormously about our reputation for good service, so this is devastating for us. We’ve got all hands on deck, working extra shifts, to get us back on track.