Yupiechef how disappointing

I would like to share my very disappointing experience with Yuppiechef. If I could I would rate then zero stars. My sister in Durban placed an order around 1st May for delivery to me in Cape Town for mother's day. 18 days later and numerous phone calls to find out where the package is, I still don't have it. In fact, it is still in Durban. This was supposed to be a Mother's day gift. ☹️ To make matters worse, I don't think the constents of the parcel will still be OK? Being 2 weeks old. Yuppiechef blames the courier company and..... You guest it, the courier company blames Yuppiechef. Can u guys get your act together and deliver my parcel please? Is there noone that follows up to make sure that packages get delivered? Especially after numerous enquires from the customer????? My ***