SS
Simpson S
1 reviews | Active since Oct 2015
14 Sept 2020, 08:55
Yuckychef
I placed an order (YC***)on the 25th of August and was told after paying that the items I ordered were out of stock and I was patient enough to wait. Last Friday I was notified that they have received stock but I was told they can only ship my order on Wednesday the 16th. So basically the it takes more than 3 weeks for items to be delivered, that is poor service if you ask me. Bottom line, if items are out of stock DO NOT advertise them because that is false advertising and that taking advantage of your customers. I am VERY disappointed with your service.
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Simpson S's updateReviewer Update
16 Sept 2020, 12:57Appalling service and the staff lacks integrity, all they are trained to do is to give a mechanical apology. If you cannot deliver what you claim you can then you seriously need to go back to the drawing board, and please stop using the lockdown as a sorry excuse for incompetence. If you really want to improve, you first need to admit that you are dropping the ball instead of lying to your customers.
SS
Simpson S's update16 Sept 2020, 12:57
Reviewer Update
Appalling service and the staff lacks integrity, all they are trained to do is to give a mechanical apology. If you cannot deliver what you claim you can then you seriously need to go back to the drawing board, and please stop using the lockdown as a sorry excuse for incompetence. If you really want to improve, you first need to admit that you are dropping the ball instead of lying to your customers.