TH
Tracey H
1 reviews | Active since Dec 2020
19 Apr 2021, 18:04
Unhappy
I was so dissapointed when I received my order, it was delivered by Aramex and my item was broken. I had to go change at a branch. When I queried from online about my deliver fee was told that as my order was below R450 I habe tonoay for deliver...obviously! But I asked how is that fair when good arrive broken. Apparently not their problem. Sorry as the customer broken goods not acceptable and feel you should sort the matter not leave it up to me!!!! Won't buy online again!!!
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Yuppiechef's replyOfficial
20 Apr 2021, 09:08Hi Tracey, thanks so much for reaching out to us! We are so sorry that you have had such an awful experience in our store. One of our customer service agents have reached out via email to resolve this for you. Once again, we are terribly sorry about this.
Yuppiechef's reply20 Apr 2021, 09:08
Official
Hi Tracey, thanks so much for reaching out to us! We are so sorry that you have had such an awful experience in our store. One of our customer service agents have reached out via email to resolve this for you. Once again, we are terribly sorry about this.