JV
Jacques V

1 reviews | Active since Feb 2021

12 Jun 2024, 22:32

Terrible service

Terrible service, horrible products, bought an electric knife sharpener which did not work at all. Took it back the next day was promised that a refund will be done into my account and proof of payment will be send to me. Needless to say it is 4 days later and i am still waiting for my proof of payment and refund.

0
Replies (2)
JV
Jacques V's update12 Jun 2024, 22:39
Reviewer Update
After several emails that has been send, promises was made that a proof of payment will SOON be send to me, 4 days later i am still waiting for a proof of payment. Is that how you treat loyal customers???? wl
Yuppiechef
Yuppiechef's reply13 Jun 2024, 08:35
Official
Hi Jacques, Thank you for taking the time to share your feedback with us. We value your input and are committed to continuously improving our service.

We have flagged this with our team - We appreciate your patience, and an aftersales agent will be in touch shortly with an update. Wishing you a wonderful day further!