DD
Dina D

1 reviews | Active since May 2023

11 Dec 2023, 18:11

Slow to refund and even slower to deliver.

Disappointed with the slow delivery times (one month to wait after my order, due to stock unavailability), now followed by a potential wait of 2 weeks to get my refund. Feels inconsiderate and disrespectful to me. Won't be shopping at Yuppiechef again, not until they improve the customer experience.

0
Replies (1)
Yuppiechef
Yuppiechef's reply12 Dec 2023, 11:25
Official
Hello Dina, Thank you for the feedback on your most recent shopping experience! We see that one of our support agents have popped you an email regarding this - kindly keep an eye on your inbox. We're so sorry to hear that we weren't able to fulfil your order sooner - Wishing you a lovely day further!