Poor Service, No Delivery

I am quite frankly tired of this type of poor service. I placed an order on Wed 25th February and i was personally told by two different people that i would be receiving my item before or on today 27th February. <br> <br> My item has still not been delivered and absolutely noone at Yuppiechef contacted me. I followed up on my order now and i was told that their stock room is closed for their weekend and was told that my item would only be delivered next week Tuesday 2nd March. If i hadnt called i would not have known.<br> <br> Why wasnt my item delivered on time as promised on their website and as promised personally by two different consultants? How could call center staff not know that there is some sort of stock stake? And why has noone contacted me?<br> <br> I am bitterly disappointed. This level of poor service is not what i expect from such a company.<br> <br> This is the LAST purchase ill be making from the YuppieChef website