EP
Eileen P
1 reviews | Active since Mar 2019
12 Oct 2024, 20:50
Pay shipping 3 times???
Terrible service. Ordered 2 large silicon baking mats but received 1 large one and 1 small one, when I contacted them they wanted me to send the small one back at my expense and pay shipping again for the large one. Don't these people check the orders before they get shipped. Never again will they get my business.
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Yuppiechef's replyOfficial
14 Oct 2024, 09:36Hi Eileen,
Thank you so much for reaching out to us!
We are terribly sorry to hear about this! Yuppiechef doesn’t charge for collection when logging a return on your Yuppiechef profile.
Once again we are sorry for the confusion and understand the frustration caused.
Kindly pop an email through to *** along with your order number and our after sales team will be in touch.
Take care,
Thank you so much for reaching out to us!
We are terribly sorry to hear about this! Yuppiechef doesn’t charge for collection when logging a return on your Yuppiechef profile.
Once again we are sorry for the confusion and understand the frustration caused.
Kindly pop an email through to *** along with your order number and our after sales team will be in touch.
Take care,
Yuppiechef's reply14 Oct 2024, 09:36
Official
Hi Eileen,
Thank you so much for reaching out to us!
We are terribly sorry to hear about this! Yuppiechef doesn’t charge for collection when logging a return on your Yuppiechef profile.
Once again we are sorry for the confusion and understand the frustration caused.
Kindly pop an email through to *** along with your order number and our after sales team will be in touch.
Take care,
Thank you so much for reaching out to us!
We are terribly sorry to hear about this! Yuppiechef doesn’t charge for collection when logging a return on your Yuppiechef profile.
Once again we are sorry for the confusion and understand the frustration caused.
Kindly pop an email through to *** along with your order number and our after sales team will be in touch.
Take care,