Pathetic Service from Yuppiechef - think twice before using them

I am absolutely disgusted with the service and to put it simply lies from Yuppiechef. There website created a false view on two sets of items, one from Le Creuset and One from Philips. Based on the website the items should have at the latest been received towards the end of October, the days are ticking away and every message that comes bask from their customer service centre says "today/tomorrow". On friday 5 Nov 2021, Keenan Ruiters said that he would personally keep and eye and inform me by the end of the day what the status of the order is - i was told that all items have been received and i should be receiving the items by the wednesday or thursday this week. Today i receive an order update via email basically confirming that this was a load of bull because the items have not been received and will hopefully be received by middle november. I wish i had done a hellopeter check before ordering i am over Yuppiechef and their pathetic service. Just give me my money back and i will rather go to a Le Creuset store to purchase.