No stock, lack of transparency

I purchased a fan from Yuppiechef that showed as IN STOCK for 3-4 day delivery. After waiting for 10 days and reading all kinds of excuses including that, “the courier couldn’t deliver the order”, when I selected “collect from a branch”, I asked for a refund. I’m not sure why a courier could not be able to deliver at the chosen branch, but it sounds like an excuse to me. They eventually said the fan would only be delivered by the middle of December. I just bought the same product and cheaper with a different supplier. I do not appreciate Yuppiechef’s lack of transparency and communication.