BB
Berky B
1 reviews | Active since Oct 2019
09 Aug 2026, 08:21
No delivery
I ordered a diffuser 7 days ago, was told it takes 2-3 working days to deliver only for me to get messages of a plane being late etc. I’m very disappointed, I will never order from Yuppiechef online again.
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Yuppiechef's replyOfficial
11 Aug 2026, 11:46Hi Bukelwa,
We’re truly sorry to hear about your experience and completely understand your disappointment.
We’ve checked the delivery updates and can see that delivery was attempted on two occasions, on 6 and 7 August. Our team has also followed up with the courier to understand what happened and to ensure that your order is delivered as soon as possible.
We sincerely apologise that your experience has not met the standard we aim to provide. We understand how frustrating it must be to receive updates about delays when you were expecting your order within the advised 2 to 3 working days.
Thank you for bringing this to our attention and for your patience while we work with the courier to resolve this.
We’re truly sorry to hear about your experience and completely understand your disappointment.
We’ve checked the delivery updates and can see that delivery was attempted on two occasions, on 6 and 7 August. Our team has also followed up with the courier to understand what happened and to ensure that your order is delivered as soon as possible.
We sincerely apologise that your experience has not met the standard we aim to provide. We understand how frustrating it must be to receive updates about delays when you were expecting your order within the advised 2 to 3 working days.
Thank you for bringing this to our attention and for your patience while we work with the courier to resolve this.
Yuppiechef's reply11 Aug 2026, 11:46
Official
Hi Bukelwa,
We’re truly sorry to hear about your experience and completely understand your disappointment.
We’ve checked the delivery updates and can see that delivery was attempted on two occasions, on 6 and 7 August. Our team has also followed up with the courier to understand what happened and to ensure that your order is delivered as soon as possible.
We sincerely apologise that your experience has not met the standard we aim to provide. We understand how frustrating it must be to receive updates about delays when you were expecting your order within the advised 2 to 3 working days.
Thank you for bringing this to our attention and for your patience while we work with the courier to resolve this.
We’re truly sorry to hear about your experience and completely understand your disappointment.
We’ve checked the delivery updates and can see that delivery was attempted on two occasions, on 6 and 7 August. Our team has also followed up with the courier to understand what happened and to ensure that your order is delivered as soon as possible.
We sincerely apologise that your experience has not met the standard we aim to provide. We understand how frustrating it must be to receive updates about delays when you were expecting your order within the advised 2 to 3 working days.
Thank you for bringing this to our attention and for your patience while we work with the courier to resolve this.