Hats off Yuppiechef

What do you call a company who I have only purchased two items from in four years, both delivered on time, both high quality and both very well priced. - Yuppiechef<br> <br> What do you call a company that adds a handwritten card into the box thanking you for your purchase, thanking you for having used the service after a number of years and adding a funny friendly comment about the purchase ? <br> You call them a company who I will not only support but mention to everybody who crosses my path <br> <br> Well done Yuppiechef - in the world of onlie retailers you are making all the right noises. I look forward to my next purchase <br> <br>