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Celeste C

1 reviews | Active since May 2020

18 Jul 2025, 07:47

Extremely poor service

Very bad after sales service. Promise me my refund about two weeks ago. Still NOTHING!! Everytime I received an email saying refund was processed. NOTHING. Dont trust these people. Its time to take further steps to Report them.

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Replies (2)
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Celeste C's update18 Jul 2025, 12:20
Reviewer Update
As everybody can see Yuppiechef don't reply on there bad reviews!!!
Same service from aftersales team. Lies and promises then NOTHING!!
Yuppiechef
Yuppiechef's reply08 Aug 2025, 13:10
Official
Hi Celeste,

We’ve checked in with our Aftersales team, and they’ve confirmed that your refund was successfully re-processed on 16 July.

Refunds can sometimes take a few working days to reflect, depending on your bank, so if you haven’t seen it come through just yet, it’s worth checking your statement around that date. If you’re still not seeing it or need any help tracking it down, please don’t hesitate to get in touch, our Aftersales team will be more than happy to assist.