Don’t buy vouchers Yuppie Chef Santon City. ***** Alert!!!! Money gets spent before you even use the voucher.

I bought a voucher for the value of R1600 for a friends birthday and when she tried to use it there was only R533 left, I called Yuppie Chef in Sandton where I purchased it and they pulled up the transactions on said voucher and 2 transactions occurred in a different province off of the voucher, one of the transactions before I even handed over the voucher to the friend.

It was so embarrassing when the friend called me to double check what the amount was as I had already written the complete value and she was stuck at the store unable to buy the object she wanted.

Currently the store says there is nothing they can do and keep asking if I shared the voucher number with anyone which I didn’t and couldn’t have at the date of the first transaction. The best they can do is ask for video footage which I don’t know this is my problem. Then I was referred to customer care who just took my details and said they’d call me if there is anything. This does nothing for my money being used when the only people that had access to that voucher number is the store itself. This is *****ulent and there is no clear solution about the refund of my money