Delay of order
After numerous phone calls and messages as well as emails I am now giving up on my order which was placed almost a month ago to the value of over R8000. You phone and a recorded message tells you to leave a message and they will get right back to you. Three times. Two emails later and I still am none the wiser. What a poor performance. Certainly the last time I buy from them. This is supposed to be my wedding anniversary present which is on the 28th of May. Not going to happen
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Yuppiechef's replyOfficial
02 Jun 2020, 14:24 We're so sorry. We care enormously about our reputation for good service, so this is devastating for us. We’ve got all hands on deck, working extra shifts, to get through a backlog of orders. We promise we haven’t forgotten you. If you haven’t already heard from us about your order, you will soon.
Yuppiechef's reply02 Jun 2020, 14:24
Official
We're so sorry. We care enormously about our reputation for good service, so this is devastating for us. We’ve got all hands on deck, working extra shifts, to get through a backlog of orders. We promise we haven’t forgotten you. If you haven’t already heard from us about your order, you will soon.