PN
Phumzile N
1 reviews | Active since Aug 2022
29 Jan 2025, 15:39
Customer service
I received amazing service from Dion Gumede the manager on duty at the yuppiechef Gateway store, he assisted me after I received bad service from one of the guy in the store because I couldn’t articulate my thoughts in English, the guy was rude and cut me off when I was talk, passed the phone without explaining anything to me! Dion was well mannered and very helpful, I recommend that staff get training on telephone ethics and how to communicate with diverse people and treat everyone with respect.
Helpful (0)
Replies (1)0
Replies (1)
Yuppiechef's replyOfficial
29 Jan 2025, 16:05Hi Phumzile,
Thank you so much for taking the time out to provide us with your feedback. We truly value and appreciate this so much, as it allows us to identify areas of improvement. We will definitely use this as a guide for bettering our in-store training.Thank you for the kind words regarding Dion. He truly is one of the best and we are thrilled to hear that he was able to turn the situation around! Wishing you a lovely rest of your week.
Thank you so much for taking the time out to provide us with your feedback. We truly value and appreciate this so much, as it allows us to identify areas of improvement. We will definitely use this as a guide for bettering our in-store training.Thank you for the kind words regarding Dion. He truly is one of the best and we are thrilled to hear that he was able to turn the situation around! Wishing you a lovely rest of your week.
Yuppiechef's reply29 Jan 2025, 16:05
Official
Hi Phumzile,
Thank you so much for taking the time out to provide us with your feedback. We truly value and appreciate this so much, as it allows us to identify areas of improvement. We will definitely use this as a guide for bettering our in-store training.Thank you for the kind words regarding Dion. He truly is one of the best and we are thrilled to hear that he was able to turn the situation around! Wishing you a lovely rest of your week.
Thank you so much for taking the time out to provide us with your feedback. We truly value and appreciate this so much, as it allows us to identify areas of improvement. We will definitely use this as a guide for bettering our in-store training.Thank you for the kind words regarding Dion. He truly is one of the best and we are thrilled to hear that he was able to turn the situation around! Wishing you a lovely rest of your week.