AP
Ann P
1 reviews | Active since Sept 2023
09 Dec 2025, 06:21
Bad Service
It's been 7 days since I've placed my order. I still have not received shipping details. Yesterday I called their customer care line and was informed my order has not even been picked yet. I asked to be called with an update. Still waiting. Poor service Yuppiechef. Next time i'll use Finegoods.co.za.
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Replies (1)
Yuppiechef's replyOfficial
31 Dec 2025, 10:59Hi Ann, thank you so much for taking the time to share your feedback. We’re truly sorry that your order was delayed. During the busy festive season, our warehouse experienced a backlog which unfortunately impacted delivery times, and we sincerely apologise for the inconvenience caused.
This is definitely something we’ll be looking into to ensure we improve for next season and put measures in place to prevent this from happening again. We’re also very glad to see that your order has since been successfully delivered.
Thank you again for your patience and understanding!
This is definitely something we’ll be looking into to ensure we improve for next season and put measures in place to prevent this from happening again. We’re also very glad to see that your order has since been successfully delivered.
Thank you again for your patience and understanding!
Yuppiechef's reply31 Dec 2025, 10:59
Official
Hi Ann, thank you so much for taking the time to share your feedback. We’re truly sorry that your order was delayed. During the busy festive season, our warehouse experienced a backlog which unfortunately impacted delivery times, and we sincerely apologise for the inconvenience caused.
This is definitely something we’ll be looking into to ensure we improve for next season and put measures in place to prevent this from happening again. We’re also very glad to see that your order has since been successfully delivered.
Thank you again for your patience and understanding!
This is definitely something we’ll be looking into to ensure we improve for next season and put measures in place to prevent this from happening again. We’re also very glad to see that your order has since been successfully delivered.
Thank you again for your patience and understanding!