1 reviews | Active since Feb 2017

09 Feb 2017, 12:40

Outstanding Service

<p>It has been 6 months now that we have joined the Your Comms team. I must say that we were hesistant at first to sign up, but none the less we decided to upgrade to fibre. Our previous fixed line service provider made it really easy for us to change over with all the downtime we experienced with them. From the time we have joined Your Communications we have not had a single day of downtime. We were and continue to be amazed with the one on one support that they offer. Last week we needed some technical assistance with an issue we were expereincing after hours and a gent by the name of Kevin Reed assisted one of our technicans. He was very supportive. Jared Woolfuth the Customer Experience Manager has been very effecient and responsive in all matters relating to our needs. Change is difficult but to experience the potential benefits of change, we have to give change a fair chance.</p>

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Replies (1)
Your Communications
Your Communications's reply09 Feb 2017, 17:23
Official

Dear Valued Customer

In this time of gratitude, we give thanks for you. We value your patronage and appreciate your confidence in us. Counting you among our customers is something for which we are especially grateful.

On behalf of all of us at Your Communications, Thank You...