Yelo Data ****!!!!!

<p>I went with yello data a few months ago due to the good pricing of their data and I decided on one gig for R99.00 per month. All was good for a couple of months until I got an enormous amount debited from yello data 2 months ago. Upon enquiring with yello data and some really “****y” lady assisting me and telling me that I went over my cap with 500mb and therefore I was paying R588 for going over my limit. Firstly I was paying R99 for a gig. so half a gig was then R489. Don’t know who was the person that worked that out but really???? And also knowing myself that there was a cost involved for going over, I checked my balance regularly. The "really nice" consultant then told me that she can see all the days I did check my balance and that the sms I received a few times was 0mb available. Ok why would I not change my setting back to mtn data if the sms said 0 data available. So either your system or my system was not working. Any case I was busy getting agitated with this rude person on the other side and told her to cancel my contract with them immediately and was told that I will still be debited with an amount end of last month for cancelation or whatever she mumbled. I accepted and advised her its fine but just cancel my contract. So end of last month an amount was debited for the last time, (cancelation fee?) and received a cancelation sms. This month again, Normal fee for the one gig. Why, my contract was cancelled??? Yelo data, your employees are uns****ed and untrained with no telephone etiquette and you don’t even know how your own systems work. Reeeeeaaaly pathetic service!</p>