Yellodata non compliant with Consumer Protection Act

<p>I got a call from an agent on 10/01/2017 promoting yellodata, he mentioned that for only R69 per month i will get 500mb of data and it will be debited monthly from my account. i was guided on how to set my phone to be activated. Then on the 25/01/2017 R69 was debited and i was ok. On the 25/02/2017 R464 was debited from my account by yellowdata, i contacted them to ask them why so much money then they told me that i used more data, and i was amazed because i was told that it is only R69 for 500mb per month. i did not even understand what that woman was trying to explain to me about my usage. i decided to cancell and told her to cancel the account, she confirmed verbally that it is cancelled. About few minute later after the call i saw an sms confirming cancellation, and i saw on my phone data was not available and the very same day i then bought data from MTN and called them to set my phone to be able to use MTN data. What angers me most is the debit that yellodata did again of R244 on the 25/03/2017. When i call them today to find out the woman i spoke to told me that it was for the usage of last month, when because i cancelled? she was rude and told me that i was using uncapped data, but that is not according to the information they gave me initially when they promoted the product. i am so disappoited and angered by their unfair and dishonest deal.</p>