Yello *****

<p>I got a call from Yello Data in January, it sounded viable so I told them I would take the membership only if I can start the 1st bundle and payment at the end of Febuary. I told them if they cannot do this, they could call again in Feb and I will take it. The agent AND verifier confirmed that I can take it but they will run the 1st debit at the end of Feb. They lost me as a customer when they debited my account on the 30th of January, I called them to cancel as they did not keep their word. My memebership was then cancelled immediately or so I was told on that recorded call. I was not told about any further debits or that I would need to do anything else. After 2 months, on the 30th of March they debited me yet again and of course I was furious! I called in and the agent says I need to now provide them with a bank statement to refund me and ONLY THEN will they refund me and be able to even stop the debit! I told her that I'm not prepared to pay for a bank statement and then take the time to email it to them when I'm a cancelled customer from Feb. I told her I will call the bank and get them to reverse it because this is not my problem it is theirs! She then told me if I do not do as they ask, they will continue to debit me! And they have kept to their word as another debit has gone off! No one told me when I called to cancel that this would happen and now they want me to run around yet they have no business going to my account! They made it clear on the 1st call that this is a month to month membership and that I can cancel at anytime without any questions asked. I have taken other policies over the phone but none of them are as 'rougish' and unprofessional as these people. Calls are recorded they said? They should go back to the 1st recording and keep their end of the bargain instead of now *****ing money that does not belong to them!</p>